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Management[ edit ] The management of business continuity falls largely within the sphere of quality management and risk managementwith some cross-over into related fields such as governance, information security and compliance.
Risk management is an important tool for business continuity as it provides a structured way to identify the sources of business disruption and assess their probability and harm.
It is expected that all business functions, operations, supplies, systems, relationships, etc. Business Impact Analysis is the generally accepted risk management term for the process of determining the relative importance or criticality of those elements, and in turn drives the priorities, planning, preparations and other business continuity management activities.
These standards ensure that proven methods and concepts for business continuity are used. As with many quality management standards though, the primary task of identifying relevant potential disasters, making plans for evacuation, buying spare machines and servers, performing backups and bringing them off-site, assigning responsibility, performing drills, educating employees and being vigilant cannot be replaced by adherence to standards.
As such, commitment by management to see business continuity as an important topic and assign people to work on it, remains the most important step in establishing business continuity. Several business continuity standards have been published by various standards bodies: It is formal in style in order to facilitate compliance auditing and certification.
It is supported by ISO It too was withdrawn in when it was in effect replaced by ISO Security, Preparedness, and Continuity Management Systems—Requirements with Guidance for Use American Business plan citation style for science Standard is under consideration for inclusion in the DHS PS-Prep, a voluntary program designed to enhance national resilience in an all hazards environment by improving private sector preparedness.
A practitioners guide to business continuity management HB It also involves 1 assessment of the probable effect of such events, 2 development of recovery strategies and plans, and 3 maintenance of their readiness through personnel training and plan testing.
See also business impact analysis Policies[ edit ] Policies are those things mandated by the management of an organization that will always be performed according to a preset design plan, and supporting all business functions within an organization. Also called business resumption plan, disaster recovery planor recovery plan.
Key accountabilities including authority to invoke, instructions subsequent to invocations, and a detailed communications plan must be included in the plan to ensure efficient resumption of operations.
It involves 1 risk mitigation planning reducing possibility of the occurrence of adverse eventsand 2 business recovery planning ensuring continued operation in the aftermath of a disaster. Guidelines[ edit ] Guidelines are those things which are recommended to be performed according to a preset design plan.
However depending upon the needs and requirements of the target business function, these items may or may not be performed, or may be altered during implementation. Procedures[ edit ] British Standard and other standards identified above provide a specification for implementing a business continuity management system within an organization.
Business impact analysis BIA [ edit ] The entire concept of business continuity is based on the identification of all business functions within an organization, and then assigning a level of importance to each business function.
A business impact analysis is the primary tool for gathering this information and assigning criticality, recovery point objectives, and recovery time objectives, and is therefore part of the basic foundation of business continuity.
The BIA can be used to identify extent and timescale of the impact on different levels of an organization. For instance it can examine the effect of disruption on operational, functional and strategic activities of an organization.
Not only the current activities but the effect of disruption on major business changes, introducing new product or services for example, can be determined by BIA. Most standards require that a business impact analysis should be reviewed at defined intervals appropriate for each organization and whenever any of the following occur: For most organizations, security is mandated by law Citation?
The only security law is HIPAA, and conformance to those mandates is investigated regularly in the form of auditsCitation? Failure to pass security audits can have financial and management changing impacts upon an organization.
Document management[ edit ] In large information technology environments, personnel turnover is inevitable and must be planned as part of business continuity. The solution to the problems associated with turnover, is complete and up-to- date documentation. This ensures that new personnel will have the information they need to quickly become knowledgeable and productive with respect to the business functions they are tasked to support.
This also implies that business function related documentation is largely generated rather than written from existing systems and managed in an automated manner. This brings a level of stability to the business functions by requiring the support personnel to document and coordinate proposed changes to the underlying systems.
As this process becomes more and more automated, the emphasis will be less upon personnel control, and more upon regulatory compliance. Audit management[ edit ] One of the most costly and time-consuming aspects of information technology management is dealing with auditors.
One of the goals of business continuity is data center automationwhich includes audit management. All modern business functions should be designed with the concept of automatically generating the requisite audit compliance information and documentation as part of conducting day-to-day business.
This dramatically reduces the time and cost associated with manually producing this information. This provides a written contract stipulating the expectations of management with regard to the availability of a necessary business function, and the deliverables that information technology provides in support of that business function.
Communications systems[ edit ] Another component of business continuity is communications in times of duress. Members of the disaster recovery team must be able to communicate effectively among themselves as well as with managers, directors, customers, partners, and even with the media.When you are a small business owner heading off to ask the bank for a small business loan, one of the first documents the loan officer typically asks for is the business plan.
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